CUSTOMER SERVICE
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Wine Lovers Agency
WINE LOVERS AGENCY INC.
For 35 years, Wine Lovers Agency has offered expert knowledge in all facets of the alcoholic beverage sector. From the complex and intricate administrative work with the LCBO, to the dynamic world of sales and marketing, customer service and direct delivery. We're proud to represent and distribute some of the industry’s most sought after brands, while relentlessly continuing to search for top quality alcoholic products and accessories from around the world.
Since 1985, we’ve been chasing glass after glass of great wines and spirits. Visit our Shop, explore our Brands and join us for the ultimate wine, spirit and lifestyle experiences.
For 35 years, Wine Lovers Agency has offered expert knowledge in all facets of the alcoholic beverage sector. From the complex and intricate administrative work with the LCBO, to the dynamic world of sales and marketing, customer service and direct delivery. We're proud to represent and distribute some of the industry’s most sought after brands, while relentlessly continuing to search for top quality alcoholic products and accessories from around the world.
Since 1985, we’ve been chasing glass after glass of great wines and spirits. Visit our Shop, explore our Brands and join us for the ultimate wine, spirit and lifestyle experiences.
OUR VISION
Wine Lovers Agency's expert knowledge of the alcoholic beverage industry, creativity and overseas capabilities has enabled us to grow over the years. We look forward to the next 35 years as we work together to provide high quality products and service to you.
OUR PEOPLE
Wine Lovers Agency's team has many years of experience in sales, marketing and customer service. Whether selling online, marketing a new product within North American or working directly with the LCBO, we work diligently to satisfy our clients’ needs.
OUR FACLITIES
Our facilities comprise of a world class storage walk-in with perfect cellaring conditions for the storage of fine wines and alcoholic beverages. Our head office is strategically located West of Toronto, Ontario, a short distance from one of Canada's finest wine growing regions.
WHY CHOOSE US?
Discover high quality wines, gins, aperitifs, glassware and accessories from brands you can trust. New products are being sourced and introduced regularly. We provide unparalleled sales support and customer service online, by phone and in person.
FAST DELIVERY
If it's listed on our website, we have it in stock at our world class storage facility. Our warehouse staff carefully packs and ships daily using Expedited Delivery
QUALITY PRODUCTS
We work with well known brands in the alcoholic and beverage industry. We specialize in fine quality wines, gins, aperitifs, glassware and accessories.
SECURE PAYMENT
We accept various forms of payment, including Visa, Mastercard and PayPal. Payment info and personal data are safe. Shopify Payments is PCI compliant and supports 3D Secure checkouts.
MONEY BACK GUARNTEE
If you are not 100% satisfied with your purchase for any reason we offer a full 30 day money back guarantee or exchange.
EASY ORDER TRACKING
You will know each stage of your order from processing to shipment to delivery. AII shipments are done using Canada Post or UPS and issued a tracking number.
RETURN GUARANTEE
IF you are not 100% satisfied with your product for a y reason you may return it to us for a full refund or exchange.
24/7 SUPPORT
Our friendly customer service team is standing by ready to answer your questions or assist with a sale. You can contact us by email 24/7 or telephone during business hours.
CUSTOMER SERVICE
We thrive to go above and beyond your expectations. Feel free to contact our sales support or customer service team at any time. We are here for you!
STORAGE
Our facilities comprise of a world class storage walk-in with perfect cellaring conditions for the storage of fine wines and alcoholic beverages.
LOCATION
Our head office is strategically located West of Toronto, Ontario, a short distance from one of Canada's finest wine growing regions.
OUR BRANDS
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As an agent, Wine Lovers Agency Inc. participates in tenders and promotes/markets brands on behalf of our suppliers to consumers and in the On-trade. We provide guidance through the various requirements of the LCBO including labelling, case specifications, lab work and much more. We offer a proven track record of selling a variety of products, at various price points, to both the Vintages and Wines (General List) channels, providing on-going business for our suppliers.
View more >As an agent, Wine Lovers Agency Inc. participates in tenders and promotes/markets brands on behalf of our suppliers to consumers and in the On-trade. We provide guidance through the various requirements of the LCBO including labelling, case specifications, lab work and much more. We offer a proven track record of selling a variety of products, at various price points, to both the Vintages and Wines (General List) channels, providing on-going business for our suppliers.
- WINE LOVERS AGENCY INC.
- 5407 Eglinton Ave West, Suite 203, Etobicoke, Ontario, CANADA, M9C 5K6
- Phone: 416 817 3067
- Email: shop@wineloversagency.com
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